Coaching Hub · Coach Desk

Raise a flag

Flag, don’t fix

If a student gets distressed, asks you directly for guidance beyond coaching, or raises something that belongs with a professional — name it, hold the moment, and tell us the same day. When unsure, escalate. Over-escalation is the safe error.

Safety or crisis is L4: a single instance acts immediately, and someone is reached by phone within 1 hour — a call, not a notification.

Who you reach in a crisis

Emergency services

112

The Hub could not read LE’s saved contact settings just now, so the names above may be missing or out of date. Emergency services are 112 regardless.

StudentTheir ID, for example LE2026013.ReasonA fixed list on purpose: it keeps clinical language out of a record none of us is qualified to write. You can add your own words underneath.

LevelL1 Watch / Tracksurfaces at the weekly review, no clockL2 Developmental check-inLE responds within 5 working daysL3 Wellbeing / conduct escalationLE responds within 48 hoursL4 Safety / crisissomeone is reached by phone within 1 hour — a call, not a notification

What you saw or heard (optional)Say what happened, not what you think it means. No diagnoses — that is not a record a coach is qualified to write.Session number (optional)If it came up in a particular session, add its number. A session with a flag on it is always looked at in review.

Flags you have raised

Loading the flags you have raised…

You cannot close or lower a flag you raised — someone else does, which is deliberate. A flag you have raised stays on this list until LE closes it.